How we used the HEART framework to set the right UX goals

Last week Danielle recounted how our team re-focused our project to ensure that we were designing for measurable impact. If you haven’t already, you should read the piece.

Management thinker Peter Drucker captured the essence of our prototyping and usability testing phase with this quote:

This quote captures an idea that is crucial for data-driven design: to know if a design is successful, we must define what success looks like so that we can track and measure it. By clearly establishing UX metrics for success, we can quantify our progress and adjust the process to produce the desired outcome of improving the Entrepreneur’s Toolkit experience.

Last week Danielle recounted how our team re-focused our project to ensure that we were designing for measurable impact. If you haven’t already, you should read the piece.

Management thinker Peter Drucker captured the essence of our prototyping and usability testing phase with this quote:

This quote captures an idea that is crucial for data-driven design: to know if a design is successful, we must define what success looks like so that we can track and measure it. By clearly establishing UX metrics for success, we can quantify our progress and adjust the process to produce the desired outcome of improving the Entrepreneur’s Toolkit experience.

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